Why isn’t my laptop reading CDs or DVDs?

< 1 min read

Check the CD/DVD drive to ensure that it is securely in your laptop.
Ensure there is no dirt, dust or fingerprint smudges blocking the device’s reader.
Check if the problem is with a specific CD/DVD, or if it’s ALL CD/DVD’s.
Restart your computer to see if this improves the outcome.
Check for updated device drivers.
If problems continue, a technician may be needed to investigate deeper.