Sometimes, OneDrive cannot sync certain files. To ensure successful synchronization, here are some steps to follow:
- Check Microsoft store for a OneDrive app that can upload the desired files.
 - Check the file size of the item attempting to be synced. OneDrive has an upper limit of 15 GB per file.
 - Check the types of files synced with OneDrive. Certain audio and video files like .mkv, .raw, .mim, and .vcf are not supported.
 - Remove any unsupported file types from the folder(s) syncing to OneDrive before attempting to sync again.
 
