- Check the device-level instructions to ensure you are using the proper voice commands in the correct way.
 - Ensure your Smart TV is in range of your voice control device.
 - Restart your Smart TV and voice control device to make sure all the connections are stable.
 - Check your network connection and settings.
 - Check the settings of your Smart TV and make sure the correct voice control device model is selected.
 - Update the software of your Smart TV and voice control device.
 - Remove the batteries of voice control device, wait a few seconds, then re-insert the batteries.
 
