Below is a list of steps to troubleshoot your Smart TV connection issue.

1. Check your internet connection and ensure your device is connected to the same network.
2. Perform a power cycle by unplugging your device and waiting at least 10 seconds before plugging it back in.
3. Check for any available updates for the streaming service app on your Smart TV.
4. Enter the correct streaming service login information.
5. Try restarting your streaming service app.
6. Perform a factory reset of your Smart TV.