Why is my printer not displaying the correct remaining ink or toner levels?

1. Check the settings of the printer, and make sure that your printer is configured correctly.


2. Close and re-open the app/software being used, to ensure it is up to date.


3. Perform a power cycle to reset the printer.


4. Ensure all connections are secure, both physically and virtually.


5. Check for software updates to ensure the printer is up to date.


6. Check that the network settings are correct and all cables are plugged in.


7. Re-install printer drivers.


8. Allow for longer warm-up period for printer.


9. Check the cartridges and toner levels.


10. Clean all components of the printer.


11. Replace any cartridges and toners that may have reached its maximum usage.