To determine why the printer is not connecting to the wireless network, the following steps should be taken:
- Ensure that printer is powered on.
 - Verify that printer is using the correct network.
 - Ensure the password used to connect is correct.
 - Check the printer settings.
 - Restart all devices connected to the wireless network.
 - Check the printer connection with a cable.
 - Check for the latest printer firmware update.
 - Contact printer manufacturer for additional assistance.
 
