Why is my laptop’s disk drive not reading CDs or DVDs?

< 1 min read

Inspect the disc itself to see if it is scratched, discolored, or warped.
Check for any software updates on your laptop since optical drives may require updated drivers to function.
Try a different disc to see if the issue happens with all discs.

Clean the optical drive lens. This could require gently removing dust and dirt.
Try connecting an external optical drive.
If the external optical drive works, it may be necessary to replace the default optical drive in the computer.