It can be confusing when your internet connection is not working properly, but the good news is there are some simple steps you can take to solve the issue:
- Check the internet connection by restoring the modem or router.
 - Test the connection by plugging in another device or try a different browser.
 - Disable virus software, firewall, and any Internet security settings temporarily.
 - Clear your browser’s cache by deleting cookies and browsing history.
 - Update your browser, or try an alternate browser if necessary.
 
