Why is my computer not shutting down or restarting?

1. Check installed hardware and software: Make sure hardware is functioning properly and all installed software is up to date.


2. Verify if the operating system is causing the issue: Perform a disk verification check and update the OS if necessary.


3. Check the system configuration: Look for any corrupted or outdated files and configure the system settings appropriately.


4. Perform an Antivirus scan: Make sure there is no virus, malware, or spyware running in the background and causing the issue.


5. Run a driver check: Check for any corrupt or outdated drivers installed in the computer.