- Step 1: Check that the camera is properly connected to your computer. 
 - Step 2: Make sure that the camera is powered on. 
 - Step 3: If the camera is connected to the computer but still is not recognized, do the following steps:   
- Ukey Point 1: Check that the drivers for the camera are installed.
 - Ukey Point 2: Reboot the device and the computer.
 
 - Step 4: Try the camera with a different computer.
 
