Here are a few troubleshooting steps to try if your computer is not recognizing your Bluetooth device after a driver update:
- Verify that your Bluetooth device is compatible with your version of Windows or Mac.
- Restart your computer and try reconnecting your device.
- Run any available updates to ensure all the latest drivers are installed.
- Check that you have the latest version of the device's driver installed.
- Try different USB ports and cables.
- Try Action Center troubleshooting.