Here is a list of things that you can do to try and fix this issue: 
  
- Make sure that the disc is compatible with your computer.
 - Check your CD/DVD drive to ensure it is not dusty or malfunctioning.
 - Check to see if the disc being read is scratched, damaged or dirty.
 - Make sure your computer is updated with the latest drivers, updates, and updates from the manufacturer’s website.
 - Reinstall or update the software that is associated with the disc(s).
 
