Here are some things you may want to do to troubleshoot the issue:
- Check to make sure the power supply is plugged in to the laptop and a power outlet.
 - Check to make sure both ends of the cable are firmly and securely plugged in.
 - Check the power adapter and battery for physical damage.
 - Check if an automatic windows or driver update may be effecting your connection.
 - Check to make sure the laptop battery isn’t completely drained.
 
