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Why are my students not able to access the chat feature on Microsoft Classroom?

< 1 min read

  1. Check Internet Connection – Make sure that the student and all networked devices have reliable internet connection.

  2. Verify Permissions – Ensure that the student has been given permission to access the chat feature in the Microsoft Classroom settings.

  3. Check for App Updates – If the student is using the Classroom app, it may need to be updated to have access to the chat feature.

  4. Try a Different Device – Have the student try using a different device to ensure that the issue isn’t device specific.

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