- Check user account settings
Review the user account settings and try to find the cause of the issue.
 - Check user account policies
Reviw the user account policies against company and departmental policies.
 - Check group memberships
Check group membership and see if the account is a part of active or inactive groups.
 - Check security logs
Review any unusual activity in security logs that might indicate suspicious activity.
 - Check Active Directory settings
Check the Active Directory settings, making sure all the components are up to date and configured correctly.
 
