- Check your network connection to ensure you are properly connected to your organization’s network
- Ask your IT support team if there is a specific VPN setup for remote access
- Verify that you are accessing the correct IP address for file access
- Check that you are using the proper credentials to log in; contact your network administrator if needed
- Access the network via a different web browser and check for any errors
- Try a different device or laptop to login
- Check if the shared drive permissions are set up correctly
- Check the folder ownership and security to ensure you have the access and permission to view and access the files
