How do I troubleshoot and fix OneNote audio playback issues?

Check your device’s sound settings
Make sure volume is up and sound is not muted.
Check that your device’s speakers are connected
Confirm that speakers are properly attached and working.
Check your internet connection
Ensure that you have a stable connection.
Check that audio installed software is up-to-date
Update your driver if necessary.
Try another web browser
Try playing audio with a different browser or application.
Try playing a different audio file
Verify that your audio file is working correctly by playing a different audio file.