Here are a few troubleshooting steps you can follow to get your modem or router working again:
- Check to make sure your modem and router are properly connected.
 - Restart your modem and router.
 - Verify that your modem and router are both turned on.
 - Check the modem and router indicator lights to ensure everything is working properly.
 - Confirm that your broadband connection is working properly.
 - Check to make sure your computer is connected to the modem or router.
 
