Follow these steps to troubleshoot a black screen issue:
- Check the power supply:
Verify that power is flowing from the wall outlet to the device.
- Verify the connection:
Check the video and power cables from the device to the display to ensure they’re securely connected.
- Try a different display:
Connect the device to a different monitor or TV to test the output.
- Replace the cables:
If possible, replace the current cables with certified cables to ensure they’re compatible.
- Reset the device:
Reset the device by restarting it or unplugging it for a few minutes.
