Steps to Troubleshoot a Printer Printing with Random Characters or Symbols:
  
- Check the printer connections to make sure the cables are securely attached and that the power cord is plugged into an outlet.
 - Check for any jammed paper and remove if found.
 - Check your printer driver to make sure it is up-to-date.
 - Try printing a document that does not contain special fonts or symbols.
 - Power down the printer, wait 15-30 seconds, then power the printer back on.
 
