How can I resolve issues with email attachments not opening in Outlook?
- Check your antivirus software and ensure that Outlook is allowed to download and open attachments
- Check the file type to ensure it is compatible with Outlook. Refer to the Microsoft website for a list of Outlook compatible file formats
- Try to open the attachment in a different application, such as Adobe Acrobat
- Open a new email and drag the attachment into the email window. Look for any error messages that may be displayed
- Check the compatibility with other versions of Outlook. Refer to the Microsoft website for further information
- Ensure the file is not corrupted. Try to save it to your computer and then open using Outlook