- Check that the volume setting on the TV is not set to low.
 - Ensure that the cable connections from the speakers or soundbar to the TV are securely connected.
 - Check that the TV and soundbar or external speakers are both powered on.
 - Verify that the TV’s audio output setting is correctly set in the menu.
 - Adjust the audio output configuration to make sure both TV speakers and external speakers are enabled.
 - Try setting the TV to another sound mode such as Standard, Theatre or Music.
 
