- Ensure the document feeder is loaded correctly with the paper.
- Check if the document is set correctly.
- Check if the paper is supported by the printer.
- Place the document feeder down on the glass plate and close the lid smoothly.
- Verify the document orientation and size before scanning.
- Verify the document orientation and size before copying.
- Set document as portrait or landscape.
- Select the desired scan or copy settings.
- Restart the printer.
- Verify if the page comes out from the printer.
