- Check that the printer and computer are both turned on and the cable used to connect the two is connected properly.
 - Check the ink cartridges to make sure they are not empty or need to be replaced.
 - Check the driver settings. They may need to be adjusted or you may need to reinstall the printer driver.
 - Make sure there is no obstruction to the paper tray.
 - If the printer is still not printing black ink, you may need to clean the print head.
 
