- Check pairing: Verify that the mouse or keyboard is in pairing mode and that the Bluetooth settings on your computer recognize the device. 
 - Re-pairing device: Re-pair the Bluetooth mouse or keyboard with your computer by clicking on Add Bluetooth Device in your computer’s Bluetooth settings menu. 
 - Restart: Restart your computer to ensure the Bluetooth connection is able to configure correctly. 
 - Update drivers: Ensure your computer is running the latest drivers available for the Bluetooth device. 
 - Re-install: Try re-installing the driver for your device if none of the above steps have worked. 
 
