- Check the printer
Make sure the printer is turned on and the cable is securely connected to the computer.
 - Check the paper tray:
Load paper and make sure it’s positioned correctly.
 - Check the Network: 
Verify that your network is set up correctly and that the printer is connected to the network.
 - Check the Printer Queue: 
Check to see if your document is in the queue and waiting to be printed.
 - Mask and Unmask the Printer: 
If the above steps do not resolve the issue, try masking and unmasking the printer.
 
