Troubleshooting Steps to Connect to an Online Game:

1. Check your internet connection.
2. Confirm you are using a secure connection (HTTPS).
3. Update your firewall settings and anti-virus software.
4. Turn off any proxies, virtual private networks, or VPNs.
5. Restart your router, modem, and computer.
6. Check your router for DHCP lease time settings.
7. Confirm the game is available in your region.
8. Check to see if you need to update to the latest version of the game.