1. Check the touchpad settings in Windows or Mac to ensure the touchpad is enabled.

• For Windows, go to Settings > Devices > Touchpad.
• For Mac, chose System Preferences > Trackpad.

2. If the touchpad settings are in order, then open Control Panel and launch the Device Manager.

• In Device Manager, check for any warnings or conflicts.
• If there are conflicts, find your touchpad settings and update the device driver.

3. Check the power settings for the laptop and touchpad.

• Navigate to Power Options in Control Panel.
• Ensure that the power settings are optimized for laptop performance.

4. If the problem persists, check the touchpad cable connections.

• Ensure that all connections are firmly in place.
• If necessary, run a hardware diagnostics test.

5. If the causes listed here do not work, don’t attempt to fix the touchpad; contact a reputable computer repair technician.