Why is my laptop not turning off when I shut down?
- Check the power options in the control panel or settings menu
- Check the power chord connections; ensure they are disconnecting when the laptop is shut down
- Check the battery settings; is the laptop set to stay in hibernation mode when the power button is pressed?
- Uninstall recently installed programs that might be interfering with the shut down process
- Update the laptop’s BIOS and drivers
