It’s possible that something is wrong with the keyboard itself or with the connections between the keyboard and the laptop. Here are some steps you can follow to resolve the issue:

1. Verify that the keyboard is correctly connected to your laptop.


2. Check if any of the keyboard keys are stuck or not working correctly.


3. Ensure that your laptop is running the latest version of Windows.


4. If possible, test the keyboard with a different laptop.


5. Replace the keyboard if necessary.


6. Reach out for support from a reliable computer technician.