To customize the start menu on your laptop for a specific user account, follow these steps:

1. Open the Start menu and view its contents
2. Select the items you would like to add or remove from the menu
3. Right-click on the item you wish to customize and select Pin to Start or Unpin from Start
4. Add shortcuts to the Start menu by dragging items from the Desktop, or by dragging items from File Explorer window
5. Right-click a tile and select Resize from the drop down menu to resize it to Small, Medium, or Wide
6. Organize the tiles in the groups of your choice.