Here’s a list of steps to help you identify a tech support scam:
- Be wary of unsolicited phone calls, emails or websites from people or organizations claiming as technical support.
- Check the contact information given matches the organization’s official contact details.
- Verify the credibility of the technician by asking the caller for their name, company, contact number, and location.
- Never provide access to your computer unless you are certain you are dealing with a legitimate tech support person.
- Never give out your personal information, credit card details, or confirm passwords until you have verified the legitimacy of the organization.
