Why is my printer not printing in the correct format?

1. Verify that the printer is connected to the internet and is properly configured.
2. Make sure that any printer driver software installed is up-to-date.
3. Ensure that you have the correct printer settings and have selected the correct paper size.
4. Try removing the printer from the list of installed printers and then reinstalling it.
5. Check the print queue for any stuck jobs that could be causing the issue.
6. Check for any pending updates related to the printer and install them.