- Verify that the printer is powered on and connected to the same Wi-Fi network as the computer.
- Check for any visible indications that the printer is out of ink.
- Check the printer queue to ensure that the ink level messages do not get lost and remain in the queue.
- Restart both the computer and the printer.
- Check for any software or printer driver updates.
- Reinstall the printer driver if necessary.
- Ensure that the printer supports the ink level indicator feature.
